Live Dashboard

Our intuitive dashboard provides a real-time snapshot of your website's visitor behavior and support agents performance. Gain valuable insights into your audience, identify peak traffic times, and track key metrics to optimize your customer experience.

The live dashboard provides the following information:

  • the number of users currently on your websites
  • the number of support agents (including chat bots) currently online
  • the number of unassigned open conversations right now
  • the number of open conversations right now with messages unread by the assignee
  • the number of all closed conversations per day over the last week
  • the number of your closed conversations per day over the last week
  • the number of page views per day over the last week
  • the number of unique visitors per day over the last week